Frequently Asked Questions
A One Time Fix is good for one hour of support for any site issue or update. Typical submissions for a One Time Fix are:
- Issues or updates needed with PlugIns or WordPress Themes
- White screen of death or troubleshooting website crash
- Issues with e-commerce/checkout system
- Security/hacking concerns
No matter the issue you are facing, our team is here to help with a WordPress One Time Fix and this form (https://wpnonprofits.com/order-a-one-time-fix/) will give us everything we need to get started.
Our on-demand support team typically resolves One Time Fixes within 24 hours. You can expedite this process by being timely with responses or needs for access/additional information as we diagnose and assess your website issue.