What information will I need to start my support plan?

What information will I need to start my support plan?

There is not much information that we need to get started, beginning to work with our team is an easy process. Once you select and purchase your support plan, you can either choose to have the information ready, or our team will be in touch with our “white glove” onboarding experience.

If you’d like us to onboard your organization, all you have to do is wait for one of us to be in touch with you. This will be shortly after we receive your support plan and payment. 

If you're super eager to get started, here is what we will need from you: 

  1. Your hosting administrator credentials. What is this? A web host allows your website to be viewed on the internet. Typically websites are hosted (or stored) on servers. Common website hosting services are Go Daddy and Kinsta.
  2. WordPress admin credentials. What is this? Your admin credentials are how you get onto your site. Ideally, you will want to create a separate account for us, so you can see who makes changes where.
  3. Any credentials to accounts you have purchased premium plugins for that you would like to keep. What is this? An add-on to your website. Oftentimes your calendar, forms, and like-features are plugins.

Once you share your credentials with our team, we securely store them for our developers' eyes only. Our team is there for you every step of the way to ensure the turnover process is smooth. 

Related Posts

2021-07-07T16:25:10-04:00July 7th, 2021|Features|

Share This Content!

FacebookXLinkedInWhatsAppTumblrPinterestEmail

Search

Does your Nonprofit have a Google Ad Grant?

A Google Ad Grant is a donation program that distributes free in-kind advertising up to $10,000 per month to Nonprofit Organizations.

Start Growing TodayClick here to learn more

Popular Posts

Learn about our unlimited maintenance plan

Latest Blog

5 WordPress Tips for Nonprofits That Are Serious About Content Marketing

After more than 11 years managing WordPress websites, blogs and publications, I can easily tell who is serious about content marketing, as well as exactly how serious they are. Before we get into the tips, below is an informal scale that will help you figure out your level of ambition. The point is not to shame people who are casual about content marketing. Understandably so, a lot of nonprofits don’t have the budget for serious content operations. Our goal [...]

Why you need to use YouTube

Ways You Can Use YouTube To Promote Your Nonprofit Organization Have you been sleeping on YouTube marketing?  If the answer is yes, you're not alone. But the truth is that YouTube is the world's second-largest search engine. How many times have you been in conversation with someone and they said the reason they knew how to do something was because they Youtubed it? Only Google sees more traffic than YouTube.  This creates a huge opportunity for Nonprofits like yours [...]

How to go on when there’s so much happening

It feels like there are so many things happening everyday — especially over the last two years. It's trying on Nonprofits. Many organizations struggle with how to ask for donations, or promote their mission without seeming insensitive to what's happening in the world.  If there’s one thing that the past two years have taught us, or trying time in the past it’s this: always stay in touch no matter what is going on. Our experts took a deep dive into [...]